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Often
improving operations and data collection requires some level of
organizational and process change. It may be an
relatively "simple" change to processes or forms, but as
with all change, there are usually cultural and technological change
accompanying these initiatives. Piper’s experts help an organization
understand what to ask, how to plan for, implement, and evaluate any
changes to these internal systems. For instance, too often a
key piece of data is not captured by a form. Once it is captured,
however, the ramifications can be significant: new database fields,
new rules and ETL conditions, new metrics, pivots and/or reports, all
from the relatively simple task of adding one data field.
Piper’s
consultants are experts at understanding how business and technology
impact an organization, and they help the transition to proceed in a
managed and disciplined manner. This familiarity is most visibly
demonstrated through a mastery of methodologies including ITIL,
Agile, and other Scrum methods, as well as platforms including Rational’s Unified Platform (RUP) and other
related technologies that help give traceability through the software
development lifecycle.
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